IT Essentials

The IT Essentials (ITE) course introduces students to the fundamentals of computer hardware and software, mobile devices, security and networking concepts, and the responsibilities of an IT professional. The latest release includes mobile devices, Linux, and client side virtualization, as well as expanded information about Microsoft Windows operating systems, security, networking, and troubleshooting.

By the end of the course, students will be able to:
  • Describe the internal components of a computer and assemble a computer system.
  • Install and understand operating systems on computers and mobile devices.
  • Connect to the Internet and share resources in a networked environment.
  • Troubleshoot using system tools and diagnostic software.

Course Duration : 70 Hours

Prerequisites | Required

  •   Basic Computer Knowledge or free online “Get Connected” (self-learning) Course from Cisco Networking Academy


  Introduction to the Personal Computer System
  Introduction to Lab Procedures and Tool Use
  Computer Assembly
  Overview of Preventive Maintenance
  Windows Installation
  Windows Configuration and Management
  Networking Concepts
  Applied Networking
  Laptops and Mobile Devices
  Mobile, Linux, and OS X Operating Systems
  The IT Professional
  Advanced Troubleshooting


Hands On Exercises

Course Completion Certificate

Live Project

Certification Exam

Suggested Next Courses

  •   CCENT